Velox Player is a Smart TV application that allows you to watch IPTV channels using your own playlist (M3U) and EPG source.
The app itself does not provide channels — it acts as a player that loads and displays content linked to your account.

No. Velox Player does not include any pre-installed channels or playlists.
You must provide your own M3U playlist and optional EPG source obtained from your IPTV provider.

After installing and launching the app on your TV, an activation screen with a web address and QR code will appear.
Open the activation page using your browser or mobile phone, complete the payment, and your player will be activated automatically.

No. Activation is required only once per device.
After activation, you can restart the app or the TV freely without repeating the activation process.

Once the player is activated, the TV screen will display the information required to configure your playlists.
You can upload or change your M3U playlist and EPG at any time using the provided web interface linked to your account.

EPG depends on correct channel tags (tvg-id, tvg-name) in your playlist.
Make sure your playlist uses the proper channel names that match the EPG source you are using. If tags do not match, EPG data will not be shown.

First, restart the application on your TV.
If the issue persists, verify that your playlist URL is correct and accessible, and that your IPTV service is active.
If needed, contact your IPTV provider or Velox Player support for further assistance.